Privacy Policy – Reaura Therapy

At Reaura Therapy, your privacy and confidentiality are respected and taken seriously. This Privacy Policy outlines how personal information may be collected, stored, used, and protected when engaging with this website or services.

Collection of Information

Reaura Therapy may collect personal information including:

  • Name

  • Contact details

  • Information submitted through enquiry or booking forms

  • Relevant information shared during services or consultations

  • Payment and invoicing information where applicable

Information is collected only where reasonably necessary to provide services, respond to enquiries, or maintain appropriate records.

Confidentiality

Reaura Therapy is committed to maintaining client confidentiality in accordance with ethical and professional obligations.

Information shared during sessions will remain confidential unless:

  • There is a serious and immediate risk of harm to yourself or others

  • Disclosure is required by law

  • Records are subpoenaed by a court

  • You provide consent for information to be shared

Where possible, confidentiality limits will be discussed openly and respectfully.

Storage of Information

Reasonable steps are taken to protect personal information from misuse, loss, unauthorised access, or disclosure.

Electronic records may be stored using secure digital systems and password-protected platforms.

Website & Online Forms

Information submitted through this website, including contact forms or booking enquiries, may be stored securely for communication and administrative purposes.

While reasonable efforts are made to maintain website security, no online transmission can be guaranteed as completely secure.

Third-Party Services

Reaura Therapy may utilise third-party platforms for:

  • Scheduling

  • Invoicing

  • Payment processing

  • Telehealth services

These services may collect or store information in accordance with their own privacy policies.

Access to Information

You may request access to your personal information or request corrections where appropriate by contacting Reaura Therapy directly.

Contact

For any questions regarding privacy or confidentiality, please contact Reaura Therapy.